Innovate Media refund/cancellation policy
Our cancellation policy:
Our services are oriented on our clients’ satisfaction, which we strive to achieve in every manner. Even our cancellation and refund policies for our digital marketing services are clear and appropriate to each service we provide at Innovate Media.
Cancellation procedure?
- Send your cancellation request to us by phone or email.
- It will be handled up by our customer support and accounts department.
- We will respond to you with a confirmation. The request will be invalid till then.
- The email we reply with will be regarded as evidence that the service has been cancelled or in under process of cancellation.
Note: Clients need to place their cancellation request within 24 hours of placing the order. If the project hasn’t started yet, then only Innovate Media will accept it.
Our refund policy for digital marketing services:
As experts, we are renowned for maintaining absolute clarity. We only make promises based on our capacity. Providing you with the greatest service is our goal. Regarding our return policy for search engine optimisation and other services, order cancellations will not result in a refund. Again, if the project is completed manually, there won’t be a refund.
We would like to notify you that search engine algorithms are always being updated for page rank and robots. Those are beyond the control of any expert marketing agency. Therefore, we are unable to promise our clients any particular outcome or their right to a refund in connection with it. However, Innovate Media guarantees that it will use up-to-date strategy to maintain your websites and social media handles optimised in accordance with the most recent algorithms. We are aware of the search engine optimization strategies hence, will offer you noticeable performance of your brand online presence. We integrate your customers worldwide to increase profitability and efficiency by digital transformation of your business.
No refund on money paid in advance.
- The company is not liable to make any refunds on amount paid in advance.
- We are not liable for refund of any other miscellaneous charges, especially of what causes loss to the company.
- For the services already delivered, there is no money-back guarantee or refund.
- You must give us the necessary data for link building, which is a crucial component of SEO. If the URL is incorrect, the company cannot be held accountable for any errors or unsuccessful outcomes. Refund cannot be claimed by clients.
- The Innovate Media team disclaims all liability if third-party activity on your website content interfere with search engine optimisation services.
If there is a problem with any third-party service, Innovate Media will absolutely not be held liable.
Innovate Media holds the right to modify our cancellation and refund policy for digital marketing services at any time without giving clients advance notice. So, stay connected!